Terms of Use

Latest Update: 20th February 2025

Welcome to our websites, www.lisahugo.com, www.lisa-hugo.com, www.lisahugo.net, www.voice-academy.online, www.vocalcoaching.org, www.win-the-room.com, and www.executivevoicecoaching.org (collectively referred to as the "Websites"). These Websites are operated by Audacia Marketing Management LLC ("we," "us," or "our"). By accessing or using our Websites, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before accessing or using our Websites. If you do not agree to all the terms and conditions stated herein, you may not access the Websites or use any of the services provided.

1. ACCEPTANCE OF TERMS

By visiting our Websites or purchasing our products or services, you engage in our "Service" and agree to be bound by these Terms, including any additional terms, conditions, policies, and notices referenced herein or available through hyperlinks. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our Websites. It is your responsibility to review these Terms periodically for any modifications. Your continued use of or access to our Websites following the posting of any changes constitutes acceptance of those changes.

3. ONLINE STORE TERMS

Our Websites offer an online store for users who are 18 years of age or older. By using our Websites, you represent and warrant that you are of legal age to form a binding contract with Audacia Marketing Management LLC and that you meet all eligibility requirements. If you do not meet these requirements, you must not access or use our Websites.

You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any worms, viruses, or any code of a destructive nature. Violation of these Terms may result in an immediate termination of your Services.

4. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding credit card information, may be transmitted unencrypted over various networks and may be subject to changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission. The headings used in these Terms are for convenience only and do not limit or affect the Terms.

5. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate and up-to-date information on our Websites. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided. The material on our Websites is provided for general information purposes only and should not be solely relied upon for making decisions. Any reliance on the material is at your own risk. We reserve the right to modify the contents of our Websites at any time, but we have no obligation to update any information. It is your responsibility to monitor any changes.

6. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of

the Service.

7. PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our Websites. These products or services may have limited quantities and are subject to return, refund, or exchange only according to our Refund Policy. We make every effort to display the colors and images of our products accurately; however, we cannot guarantee that your computer monitor's display will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. Descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on our Websites is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

8. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you using the contact information provided. You agree to provide accurate and complete purchase and account information for all transactions made on our Websites. It is your responsibility to update your account and other information to ensure accurate transactions.

9. OPTIONAL TOOLS

We may provide you with access to third-party tools. These tools are provided "as is" and "as available" without any warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of these optional third-party tools. Your use of these tools is at your own risk, and you should ensure that you are familiar with and approve of the terms on which they are provided.

We may also offer new services or features through our Websites in the future. These new features and services will also be subject to these Terms of Service.

10. THIRD-PARTY LINKS

Our Service may include materials from third parties and may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

Any transactions or interactions with third-party websites are solely between you and the third party.

You should review the policies and practices of third parties before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

11. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

We may request or accept user comments, feedback, or other submissions, both solicited and unsolicited. By submitting such content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media. We are under no obligation to maintain any comments in confidence or respond to any comments.

We reserve the right, but not the obligation, to monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any third-party rights, including copyright,

trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain any unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the functionality or operation of the Service. You may not use a false email address or pretend to be someone other than yourself. You are solely responsible for the comments you make, and we take no responsibility or liability for any comments posted by you or any third party.

12. PERSONAL INFORMATION

Your submission of personal information through our Websites is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors, inaccuracies, or omissions in the information provided on our Websites. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information if any information in the Service or on any related website is inaccurate. We undertake no obligation to update, amend, or clarify information on our Websites except as required by law.

14. PROHIBITED USES

In addition to other prohibitions as set forth in these Terms, you are prohibited from using our Websites or their content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on protected characteristics; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.

You expressly agree that your use of the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided "as is" and "as available" without any warranties, representations, or conditions of any kind, either express or implied. We disclaim all warranties and conditions, including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Audacia Marketing Management LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold Audacia Marketing Management LLC and its affiliates, officers, directors, employees, contractors, licensors, service providers, subcontractors, suppliers, and interns harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

17. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The determination of invalidity or unenforceability of any provision shall not affect the validity and enforceability of the remaining provisions.

18. TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of these Terms for all purposes. These Terms are effective until terminated by either party. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our Websites. We may also terminate these Terms at any time without notice if you fail to comply with any term or provision. Upon termination, you remain liable for all amounts due up to the date of termination.

19. ENTIRE AGREEMENT

These Terms of Service, together with any additional terms, conditions, policies, or operating rules posted by us on our Websites, constitute the entire agreement and understanding between you and Audacia Marketing Management LLC. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us regarding the Service.

20. GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates.

21. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at [email protected].